Privacy Policy

Privacy Policy

This Privacy Policy describes how Comfitwear (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@comfitwear.com or using our contact page.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

Device Information

  • Purpose: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with our processor Shopify.
  • Collected: Web browser version, IP address, time zone, cookie info, viewed products/pages, search terms, and interaction with the Site.

Order Information

  • Purpose: To provide products or services, process payment, arrange shipping, provide confirmations, communicate with you, screen for fraud, and send product/service updates based on preferences.
  • Source: Collected from you.
  • Disclosure: Shared with Shopify.
  • Collected: Name, billing/shipping address, payment info (including credit card numbers), email address, and phone number.

Customer Support Information

  • Purpose: To provide customer support.
  • Source: Collected from you.

Minors

The Site is not intended for individuals under the age of 15. We do not intentionally collect Personal Information from children. If you're a parent/guardian and believe your child has provided Personal Information, contact us at info@comfitwear.com to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us fulfill our services and contracts. For example:

  • We use Shopify to power our online store. More on their privacy policy: Shopify Privacy.

  • We may share information to comply with legal obligations or protect our rights.

Behavioural Advertising

We use your Personal Information to show you targeted ads we believe may be of interest. For example:

  • Google Analytics: Google Privacy | Opt-out
  • We may share your site usage, purchase info, and interactions with ads with advertising partners using cookies or other technologies.
  • Shopify Audiences: Shares anonymized usage and purchase data with ad networks and other Shopify merchants.

More about targeted advertising: NAI Educational Page.

Opt out of targeted advertising:

Using Personal Information

We use your Personal Information to provide and improve our services: offering products, processing payments, fulfilling orders, and keeping you informed about new products or promotions.

Lawful Basis (GDPR)

If you're a resident of the EEA, we process your data under lawful bases:

  • Your consent;
  • Contract performance;
  • Legal obligations;
  • Protection of vital interests;
  • Public interest tasks;
  • Legitimate interests (not overriding your rights).

Retention

We retain your Personal Information for our records unless and until you request erasure. See the "Your rights" section below for more.

Automated Decision-Making

If you're a resident of the EEA, you have the right to object to decisions made solely through automated processing.

Shopify uses limited automated tools (e.g. temporary IP or card blacklisting) for fraud prevention, which do not legally or significantly affect users.

Your Rights

GDPR (EEA Residents)

You have the right to access, correct, update, or erase your Personal Information. To exercise these rights, contact info@comfitwear.com.

Your data may be processed initially in Ireland and transferred to Canada or the U.S. More on Shopify's compliance: Shopify GDPR Whitepaper

CCPA (California Residents)

You may request access to, or deletion of, your Personal Information. To do so, contact info@comfitwear.com.
To designate an agent to act on your behalf, contact us at the same address.

Cookies

Cookies are small data files stored on your device. They help the Site remember preferences and provide personalized experiences.

We use a variety of cookies, including:

  • Functional
  • Performance
  • Advertising
  • Social Media/Content
  • See the list of cookies in your original policy for full breakdowns.

You can manage cookie preferences in your browser or at: All About Cookies

Note: Blocking cookies may affect site functionality.

Do Not Track

We currently do not respond to “Do Not Track” signals, as industry standards are still evolving.

Changes

We may update this Privacy Policy from time to time for legal, regulatory, or operational reasons.

Complaints

To file a complaint, contact info@comfitwear.com.
If you're not satisfied with our response, you may contact your local data protection authority.